At Betano, you can keep your personal details updated easily and securely from your account. However, please note that the following data cannot be changed once your account is created:
- Username
- First and last name
- Gender
- Date of birth
What can you update?
You can update the following information from your profile:
- Email address
- Mobile number
- Home address
- Favorite team
Important:
If you change your address, you’ll need to submit a new proof of address so our team can verify it.
How to edit your personal details
- Log in to your Betano account
- Go to My Account > Profile > Personal Information
- Check which fields are editable
- Make the necessary changes and follow the on-screen steps
How to change your email address
- Log in to your account
- Go to Profile > Edit profile
- Enter your new email and confirm with your password
- A 4-digit code will be sent to your registered mobile number
- Enter the code to proceed
- A 5-digit code will then be sent to your new email
- Enter this code in the Edit Profile section
Once verified, your email will be updated automatically
How to change your mobile number
- Log in to your account
- Go to Profile > Personal Information > Edit profile
- Enter your new number and confirm with your password
- You’ll receive a 4-digit code via SMS
- Enter the code to continue
- A second 4-digit code will be sent via SMS
- Enter this code in the Edit Profile section
Once verified, your number will be updated automatically