Before requesting a withdrawal, we recommend checking if your current balance is eligible for withdrawal.
You can do this by going to My Account > History > Transactions > Withdrawals, or by clicking on your account icon.
There, you'll see three types of balances:
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Balance: the total amount of money in your account
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Available to bet: the amount you can use for gameplay
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Available to withdraw: the amount you’re actually able to withdraw
📌 Did you participate in a promotion or bonus?
You may not be able to withdraw the full available amount if you haven't yet met the bonus requirements.
The Terms and Conditions usually require that you wager the bonus amount a certain number of times before you can withdraw any winnings.
Also, if the bonus is tied to sports betting, the minimum odds specified in each promotion must be met.
👉 For more details, please check the Bonus Policy section at the bottom of our homepage.
📌 Please note:
If you have an active bonus, any withdrawal request will automatically cancel it, and the corresponding amount will be deducted from your account.